Basement floor drain backing up, two drains gurgling at once, a soggy stripe across the front lawn? That's the sewer lateral — and on Cornwall's older streets it's usually clay with maple roots in it. We camera it first, then repair the bad section or replace the run. No digging up the whole yard on a guess, and the price is agreed before a shovel goes in.
The lateral is the pipe from your house out to the city main under the street — and in most of Cornwall it was laid between the 1920s and the 1970s in vitrified clay, in four-foot sections with a joint every four feet. Every one of those joints is an invitation to a maple root. The pipe doesn't fail all at once; it gives you warnings, usually in this order.
Clay pipe, big trees, clay soil that heaves every freeze-thaw, and a river that keeps the water table high. Pick any two and you've got a service call.
The silver maples lining Riverdale and the east end send roots straight into clay joints. They start as hair, end as a mat that catches everything. Cut them and they're back in two years; fix the joint and they're done.
Our clay soil shrinks in August and heaves in February. Over fifty winters a section sags, holds standing water, and collects sludge. The auger passes right through it — and it clogs again a month later.
Clay is brittle. A heavy truck on the driveway, a frost heave, or just age, and a section crushes. Soil washes in, the pipe fills, and nothing short of digging fixes it.
Not the pipe's fault, but it finishes the job. Bacon fat sets in a cold line, "flushable" wipes snag on the first rough joint, and hard-water scale narrows an old cast-iron stub to half its size.
Before anybody talks about a backhoe, we clear the line so we can see, then run a camera from the cleanout to the city main. You watch the screen with us. Roots, a belly, a crushed section, an offset joint — it's all right there, and a locator on the camera head tells us exactly where under the lawn it is and how deep.
That's what lets us say "it's one bad joint twelve feet out, we'll open a four-foot hole" instead of "we'd better replace the whole thing." Most Cornwall sewer calls end up as a spot repair, not a full replacement — but when the whole run is shot, the camera shows that too, and we'll tell you so.
One thing worth knowing: in Cornwall you own the lateral from the house to the property line; the City looks after the piece under the road. The camera tells us which side the problem's on before you spend a dollar on the wrong one.
Book a camera inspectionYou'll get the option that fits what the camera found, with a price for each. Not the most expensive one by default.
For roots and grease where the pipe itself is still sound. Root cutter and hydro-jet scour the whole run back to bare pipe. Buys years if the joints are tight; buys months if they're not — the camera tells us which.
One bad joint, one crushed section, one belly. We locate it, open a small excavation right over it, replace that run with PVC, and backfill. Lawn's back in a week. Most Cornwall jobs end here.
When the clay's failing every few feet, patching is throwing money in a hole. New PVC from the foundation to the property line, proper bedding and slope, a cleanout you can actually get at. Locates, permits and inspection handled.
A one-way flap on the lateral so that when the city main surcharges in a July downpour, it doesn't come up your floor drain. Installed in the basement floor; most insurers want one before they'll cover a finished basement. We can add it to any of the above.
If it's coming up now, we get there, clear the line and get the drains moving — same day, nights and weekends included. Then we figure out why.
Full run on video, problem marked on the lawn with paint and depth. You see the footage, you keep a copy — handy for insurance or a sale.
Jet, spot repair or replacement — each with a number. We call Ontario One Call for locates and pull the permit. Nothing gets dug until you've said yes.
New PVC in, slope checked, city inspection passed, trench backfilled and compacted, sod or gravel put back. Same number on the invoice you agreed to.
No showers, no laundry, no flushing until we've cleared the line. Call now — a Cornwall crew with the auger, jetter and camera is on the road 24/7, and you'll have the price before we start.
One slow drain is a clog. Several drains slow at once, the tub gurgling when the toilet flushes, or the basement floor drain backing up — that's the main line, because everything meets there. If it's happened more than once in a year, or it comes with rain, stop augering and get a camera down it. The camera is cheaper than the third auger visit.
Usually not. The camera and locator pinpoint the bad section to within a foot, so a spot repair is one small excavation over the problem, not a trench across the lawn. A full replacement is a trench from the foundation to the property line, but we backfill, compact and put the sod or gravel back. Driveways and walkways we cut cleanly and patch.
You're responsible for the lateral on your property, from the house to the property line. The City maintains the portion under the road and the main. The camera shows which side the problem is on; if it's the City's section we'll tell you and point you to the right department instead of charging you to fix what isn't yours.
A spot repair is typically one day, dig to backfill. A full lateral replacement is usually one to two days once locates are done and the permit's in hand — locates from Ontario One Call take a few business days, which is the part nobody can rush. You'll have working drains the same day the new pipe is connected; the city inspection happens before we backfill.
It stops the city main from pushing back into your house during a surcharge — the July thunderstorm scenario — which is a different problem from your own line being blocked. If your backups come with heavy rain, a backwater valve is the fix. If they come with roots and sludge, the lateral needs repair first. Often it's both, and we'll tell you which after the camera. Many insurers now require a valve on a finished basement.
Yes — 24/7 across Cornwall, Long Sault, Ingleside, Lancaster and SD&G. A backup doesn't wait for Monday, and neither do we: we'll clear the line and get your drains working the same day, then camera it and plan the permanent fix on a schedule that suits you. Stop running water until we get there.
Name, number and a line about the problem. We'll call to confirm a time and give you the price before anyone shows up.
Real arrival window, price before we start
Cornwall · Long Sault · Ingleside · Lancaster · South Glengarry
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Based on Second Street West, on the road from Long Sault to Lancaster. Same crew, same price, whether you're on city water downtown or a well out on the ninth concession.
902 Second St W, Suite 207
Cornwall, ON K6J 1Z8
City of Cornwall
Downtown & Le Village
Riverdale
East End
Brookdale & Northwood
Eamer's Corners
Glen Walter
South Stormont & South Glengarry
Long Sault
Ingleside
St. Andrews West
Williamstown
Martintown
Lancaster
Summerstown
Bainsville
Newington
Farther out
Alexandria
Morrisburg
Akwesasne